Ticketmaster Box Office
For guests eligible for a refund, if you purchased your tickets at the Box Office at NYCB LIVE you must visit the Box Office to have your refund processed. Due to the on-going COVID-19 pandemic, we are temporarily opening the box office for limited hours to process refunds.
The Box Office will be open through August
Monday - Friday from 12pm-4pm.
Please bring with you your tickets, ID and receipt.